Terms and Conditions of Sale

The products on this website, unless otherwise noted, are neither offered nor guaranteed by Find BG Food but are made available to customers for purchase by third party merchants, which have chosen to sell their stock online with Find BG Food. These vendors are not credentialed by Find BG Food; they are solely responsible for the products, services and/or information provided to Find BG Food. All questions or disputes regarding these vendors shall be resolved by the vendor.
Find BG Food reserves the right to terminate or amend any sale, merchant account, offers and/or their terms and conditions and/or any products, services and/or information at any time without notice at its sole discretion. Vendors, products, services, information, prices and discounts set out in this website are subject to change without notice.
Find BG Food assumes no liability for products, services, information or vendors. Customers who purchase products or services listed on this website are solely responsible for payment and shall comply with the terms and conditions described in Terms and Conditions. Customers who make purchases from merchants on this website are responsible for communicating with the vendors about orders, order status, delivery instructions, product returns, order cancellation, product set-up or installations, product warranties and product liability. If a customer wishes to cancel an order or request a refund, it is the customerís responsibility to do so by contacting Find BG Food and the vendor directly.
Prices, discounts and reduced fees are subject to change without notice. All discounted products and services are subject to availability. Certain restrictions may apply.

Order Placement and Order Acceptance Policy
By completing and submitting the electronic order form you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Your emailed receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Item availability and prices are subject to change at any time, without notice. Find BG Food reserves the right to limit quantities, and to decline the acceptance of any order for any reason. Find BG Food reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity ordered of any item. All orders placed will be thoroughly researched before shipping, in accordance with the policies set by Find BG Foodís Credit and Fraud Avoidance program. Find BG Food may require additional information and/or verification before accepting and processing any order.
Placing an order with Find BG Food or any of our other subsidiaries means that you agree to the terms and conditions of sale of Find BG Food or of that subsidiary.
Find BG Food reserves the right to cancel an order or to issue a return for merchandise that is advertised in error, that does not conform to advertised specifications, or was shipped in error. Charge backs from credit card issuing banks are subject to the above policies. We also reserve the right to remove and refund without notification any items that are deemed unsuitable for shipping to the destination address.

Listed Products
While we make every effort to provide you with the most accurate description of all products listed on Find BG Food and on the websites of our subsidiaries, sometimes there might be difference in the products that are pictured and the products that are shipped. This could be due to the product being unique (handmade items), product availability, outdated product information, using a different seller or supplier than the one who provided us with the product description, etc. We will make every effort to ensure that you receive the items that you ordered, however if a product is not available we will replace it with and send an alternative product which we deem suitable. You should consider the product images and product descriptions on our pages for indicative purposes only. Actual product may differ from the image displayed on its page. If you would like to place your order specifically for a product as described on our pages, you should inform us by submitting your instructions at the time of placing your order. By placing an order with Find BG Food or any of our subsidiaries you agree to receive a product which is similar to the one you ordered, in case the ordered product is not available.

At Find BG Food, we make every effort to provide you with current inventory status and product availability information. Due to the fact that our online store consists of rare products, an item may not always be in stock. Find BG Food will accept orders for out-of-stock items. If the item you order is not in stock, it will be placed on backorder and shipped to you when it becomes available. On orders with backordered items, the total shipping charges are included with the first shipment. Shipping charges are non-refundable. A backorder may be canceled at ANY time prior to shipping.

Typographical Errors
While Find BG Food makes every effort to provide accurate specifications and description on all products, Find BG Food is not responsible for errors in products specifications on this website. For complete descriptions, capabilities, and specifications, please contact the manufacturers for actual specifications. The product images used across the online store are solely for guideline and informational purposes and may not be considered as exact representation of the product. Many times the products are custom made or hand crafted and a generic image is used instead, so there could be a mismatch between the actual and the depicted product. Find BG Food is not responsible for any incorrectly displayed product images and/or product images not corresponding to the products being sold. In the attempt to be as accurate as possible, we ask our clients if they encounter a case where the image does not correspond to the product, please let us know.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Find BG Food shall have the right to refuse or cancel any orders placed for products listed at the incorrect price without prior notification. Find BG Food shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and the order is canceled, Find BG Food shall immediately issue a credit to the credit card account in the amount of the incorrect price.

Return Policy
All returns and replacements must be handled directly through the manufacturer. Manufacturer information is subject to change without notice. Please contact the manufacturer to obtain return and exchange information. Information about merchants can be found on your account page.
Credits to PayPal may take up to 10 business days to be processed after receipt of the returned product. A credit will not begin processing until we have received the returned product. Items found to be non defective will be returned to the client at their expense.

Shipping Policy
Upon receipt of payment, all orders are forwarded to merchants and are processed and shipped by them usually on the same day. You will receive an email confirmation once your order has been shipped. Please contact the merchant directly for any questions regarding shipping. Merchants contact information is available on your account page.

All trademarks or service marks are property of their respective owners.

Selling and Merchants
Unless otherwise notice Find BG Food does not own or sell any of the products sold on The Marketplace. The products are sold by third party merchants as described the About The Marketplace page. Find BG Food only leases its web pages to merchants for listing and selling their products. By using www.findbgfood.com website or making online purchases on www.findbgfood.com you agree to not hold Find BG Food responsible for, but not limited to, any loss, material, non-material damage resulting from your purchase. Any complaints, returns and negotiations should be conducted with the merchant whose products you purchased.
You acknowledge and agree that Find BG Food duties with regard to goods and services displayed on this website are ministerial in nature. Find BG Food is merely a facilitator and provides transactional assistance to its registered users and to third party sellers and is not a principal to any transaction. Find BG Food shall not and does not take title or ownership of any property or funds held by it unless otherwise noted. Title to such property or funds shall belong to the seller or buyer, as the case may be, and shall be held and disposed of in accordance with the terms and conditions or as otherwise agreed upon between buyer and seller. Any disputes and/or disagreements between buyer and seller must be addressed between buyer and seller, and you expressly agree not to hold responsible Find BG Food or any of its owners, employees, representatives or affiliates in any way or in any manner. You acknowledge and agree that neither Find BG Food nor any of its owners employees, representatives or affiliates is responsible for any damages to goods during transit nor for misrepresentations and/or breaches of contract by seller. Find BG Food and its owners, employees, representatives and affiliates shall also be fully protected in relying upon any written notice, demand, certificate or document, which it in good faith believes to be genuine. Neither Find BG Food nor its owners, employees, representatives or affiliates shall incur any liability whatsoever.

Your Account
If you register, you will also be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. You agree not to use the account, username, or password of another person at any time or to disclose your password to any third party. You agree to notify immediately if you suspect any unauthorized use of your account or access to your password. You are solely responsible for any and all use of your account.

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