Shipping Methods and Carriers
We use a variety of carriers for each shipping option and you have the option to choose the method and carrier you think is the most appropriate delivery method for your desired shipping address. You will be able to see how much your postage will cost on the Checkout Page. Most items can be shipped internationally and to P.O. boxes too although if your are ordering from overseas, please check with us to make sure there are no special requirements, etc. Once you make your selection, shipping will be added automatically to your order at checkout.
If for some reason we cannot accommodate your choice of shipping carrier, we do
reserve the right to use a different carrier than the one you selected, with the
same or better delivery service and same or lower cost to you.
Note: If you are purchasing perishable items, it is recommended that you choose a faster delivery service. We make every effort to ensure that all products arrive to their final destination in the best condition possible so please be mindful when choosing the shipping method.
When To Expect Your Order
The delivery date for your order is based how quickly the merchant can process and ship your items, your shipping address, and the shipping speed and options you choose. We process all orders immediately and notify the corresponding merchants who ship most orders within 2 days. However some merchants may require more time in fulfilling the order before shipping it.
You will receive an email when your order is processed and shipped. Your order status is available at any time in your order history page when you log in to your account. If you have any questions about your order, please let us know.
Buying From Find BG Food
All transactions are backed up by PayPal's secure online payment system.
Paying online on Find BG Food is much safer than paying at the store due to the high encryption mechanism used during the process. In addition, your payment details information are not provided to anyone else other than PayPal (not even to us) so there is no chance of your information being accessed by anyone during the process. PayPal encrypts all of your personal and financial information with their 128 bit (or higher) encryption to ensure the security of all transactions. All transactions are 100% safe and secure.
Our products come with a 100% satisfaction guarantee promise. If you are not satisfied in any way by your purchase and if you cannot return the item, please let us know and we will work with you to find an alternative way to make things right.
Returns are handled directly by the merchant whose products you purchased. Please get in touch directly with them for any return or exchange related issues. Merchants contact information can be found on your account info page. If you are having problems contacting the merchant, let us know.